CubesiteCubesite
    Proof of Delivery (POD) Validation

    Turn every delivery into verified proof.

    Collect, validate and manage proof of delivery across your logistics and finance operations. CubeSite’s configurable EPOD solution captures delivery evidence through driver-friendly workflows, checks it against your customer’s requirements, and delivers a clear, auditable result to your teams and ERP.

    • Payment-Ready Evidence
    • Customisable Proof Rules
    • No Manual Reconciliation
    • Faster Payment Collection

    Delivery check

    Example

    LR number

    LR-000000

    Rules for this
    customer and lane

    • Receiver OTP Passed
    • Signed and stamped LR copy Passed
    • Location check Passed
    • Delivery photo Missing

    Delivered, proof incomplete

    Held. Team alerted. Follow-up sent for the photo.

    The problem

    Why traditional POD processes slow operations and put revenue at risk

    01.

    Customer Payments wait on paperwork

    Paper PODs arrive late or remain with transporters, delaying customer invoicing and freight invoice processing. Finance teams lack the evidence they need to move invoices through their workflows.

    02.

    Manual validation consumes team time

    Operations and finance teams repeatedly chase, review and reconcile PODs. Without a defined validation workflow, every delivery becomes another manual check before teams can move forward.

    03.

    Every customer has different POD requirements

    A signed and stamped LR copy may be sufficient for one customer, while another requires an OTP, receiver employee code, location tagging or delivery photographs. Applying these requirements consistently across customers and shipments is difficult to manage manually.

    04.

    Delivery disputes lack reliable evidence

    When a shipment is reported short, damaged or undelivered, missing or incomplete PODs make claims difficult to substantiate. Carrier disputes drag on while teams search for documents, delivery confirmations and supporting evidence.

    How it works

    1. 01.

      Set your proof rules

      Connect your ERP, such as SAP, via API. Define what counts as valid proof by customer or shipment: a signed LR copy, receiver name and stamp, delivery date, delivery photos and no damage remarks.

    2. 02.

      Collect PODs automatically

      CubeSite picks up proof of delivery from carrier APIs, carrier portals and email inboxes, whether it arrives as a PDF, a scan or a photo. No chasing transporters for copies.

    3. 03.

      Match, Verify and sort every delivery

      Each POD is checked against your rules and sorted as verified, incomplete or exception. Exceptions are labelled, for example shortage, damage, refused delivery or LR mismatch. For missing or doubtful proof, CubeSite follows up with the receiver before escalating.

    4. 04.

      Update your ERP and route exceptions

      Verified deliveries sync to your ERP with the proof attached, so AR can bill without delay. Exceptions go to the right team, such as claims or customer service, with the POD and a short summary of the issue.

    Benefits

    01

    Accelerate Billing & Cash Flow

    Make delivery evidence available sooner to reduce POD-related billing delays.

    02

    Reduce Operational Costs

    Automate proof collection and validation to reduce paperwork, repetitive checks and reconciliation effort.

    03

    Build Customer Trust with Accurate Delivery Proof

    Provide clear, timely delivery confirmation and document damages and other discrepancies to resolve disputes faster and reduce re-deliveries.

    Built for the realities of enterprise logistics

    Configurable delivery confirmation rules

    customer-specific requirements, including stricter proof for high-value deliveries.

    Automated follow-ups for delivery exceptions

    receiver confirmation and escalation of unresolved cases.

    Integrates with your existing workflows

    shipment data in, delivery outcomes and evidence out.

    One interface for all teams

    shared delivery status, proof and exceptions for logistics, finance and customer service teams.

    Frequently Asked Questions

    1.What is electronic proof of delivery (ePOD)?

    Electronic proof of delivery (ePOD) is digital evidence confirming that goods have been delivered to the intended receiver. It can include receiver OTPs, signatures, signed LR copies, GPS location, delivery timestamps, photographs and shortage or damage reports.

    2.What is the difference between POD and ePOD?

    Proof of delivery (POD) is the record confirming a delivery and can be paper-based or digital. ePOD captures and manages this evidence electronically, making it easier to access, validate and share with connected business systems.

    3.What proof methods does CubeSite support?

    Depending on your configured workflow, delivery proof can include receiver OTP verification, digital or handwritten signatures, signed and stamped LR copies, receiver name or employee ID, GPS location, delivery timestamps, delivery photographs, and shortage or damage reports. Your team can configure the required combination for each customer or shipment.

    4.Should I use an OTP or a signature to confirm delivery?

    You can use either or combine multiple proof methods based on your requirements. CubeSite lets your team configure delivery confirmation rules for each customer or shipment, including receiver OTPs, signatures, signed and stamped LR copies, location verification and delivery photographs.

    5.What happens if a POD is incomplete or suspicious?

    CubeSite checks submitted evidence against your configured delivery requirements. Missing or suspicious proof is flagged, and CubeSite can initiate receiver follow-ups to help establish whether the delivery occurred. Unresolved exceptions are flagged for further review.

    6.Can CubeSite capture shortages or damaged goods at delivery?

    Yes. Drivers can submit shortage or damage reports and supporting evidence, such as delivery photographs, as part of the delivery confirmation workflow. This helps document discrepancies and supports subsequent investigation and claims resolution.

    7.Can we configure different proof requirements for different customers?

    Yes. Your team can configure delivery confirmation requirements by customer or shipment, including combinations of OTP verification, signed LR copies, location checks and photographs. You can apply stricter proof requirements to high-value or otherwise sensitive deliveries.

    8.Does CubeSite ePOD integrate with our ERP, such as SAP?

    CubeSite can integrate with ERP systems such as SAP through APIs, subject to your system configuration.

    Every delivery. The right proof. Ready for billing.

    See how CubeSite automates proof collection, validates deliveries against your requirements, and flags exceptions before they delay billing.